Refund Policy

Last Updated: 13 March 2025

This Refund Policy applies to all products and services provided by Pro Mind Hub. Pro Mind Hub offers self-owned products, licensed partnership products, and third-party affiliate services. Refund eligibility is determined by the nature of the purchase, and by completing a transaction, you agree to the terms outlined in this policy. By making a purchase, you agree to the terms outlined below.

Certain products and services are strictly non-refundable due to their digital nature, licensing structure, or immediate access to proprietary content. These include but are not limited to:

• Personalized Business Systems & Digital Assets – These systems are tailored to each buyer, include branding elements, and provide exclusive licenses and proprietary resources. Due to their nature, all sales are final and non-refundable. By purchasing, you acknowledge and waive any refund rights unless required by law. Customers acknowledge this before purchasing.
  

• Exclusive Knowledge-Based Systems & Digital Products – Immediate access is granted to proprietary training, courses, and strategies, making refunds not available once access has been provided.
  

• Third-Party Software & Subscriptions – If a product includes a third-party service (e.g., website hosting, software, or membership subscriptions), refund requests must be handled directly with the third-party provider. Pro Mind Hub does not manage refunds for external services.

  Legal Compliance Notice: In jurisdictions with statutory refund rights (e.g., where consumers may have a 14-day withdrawal right for certain digital products), we comply with applicable regulations where legally required.
  

Certain products promoted by Pro Mind Hub are sold through third-party companies. These are not owned or managed by Pro Mind Hub; we operate as an affiliate partner and receive commissions from sales.

• Refunds and cancellations for third-party services must be handled exclusively through the respective provider. Pro Mind Hub has no authority to approve, reject, or intervene in third-party refund claims. Pro Mind Hub does not process, approve, or manage these refunds.

• Recurring Subscription Fees – If a third-party service involves ongoing payments (e.g., software access, hosting, memberships), any cancellation or refund request must be handled with the third-party provider under their terms.
  
  Important: If you purchase a service through a Pro Mind Hub recommendation, you must follow the official refund policies of the respective provider.
  

For eligible refund requests related to Pro Mind Hub’s own products, the following conditions apply:

• Refund requests are only considered if the product qualifies for a refund under this policy and are submitted within the designated refund period.
  

• Proof of purchase and a valid reason must be provided.
  

• Refunds will be processed within 7-14 business days after approval.
  
  To request a refund, contact us at:
  📧 Email: [email protected]
  📍 Address: Stralsunder Str. 5, 56075, Koblenz, Germany
  🌐 Website Contact Form: https://promindhub.com/contact
  

For any subscription-based products provided directly by Pro Mind Hub, you may cancel at any time, but refunds will only be provided if the terms allow for it. Cancellations must be made at least 3 business days before the next billing cycle to avoid further charges.

If a subscription is offered through a third-party provider, you must follow their cancellation and refund policies. Pro Mind Hub is not responsible for processing third-party subscription cancellations.

Refund policies may vary depending on consumer protection laws in different regions.

Countries with a 14-Day Refund Right

Customers from certain regions are entitled to a 14-day refund right under applicable consumer protection laws. The following jurisdictions enforce statutory refund periods:

• European Union (EU) Countries

• United Kingdom (UK)

• Australia

• Brazil

• India

• South Africa

• China

• Other jurisdictions with statutory refund rights
  
  Conditions: The 14-day cooling-off period applies only to eligible digital and physical products. It does not apply to personalized business systems, licensing-based services, or immediate-access digital courses.
  
  Countries Where No Refund Policy Is Enforced
  
  For customers outside the regions listed above, no refund will be issued unless legally required. Pro Mind Hub does not offer refunds for digital content, business systems, or partnership programs where access is granted instantly.

  Legal Notice: If statutory refund rights apply in your jurisdiction, Pro Mind Hub will comply with legal requirements where necessary.
  

If a refund is issued, Pro Mind Hub will deduct non-recoverable payment processing fees imposed by Stripe, PayPal, or other payment providers. These fees are non-refundable to us and will be subtracted from the final refund amount. These fees are typically non-refundable to us and will be subtracted from the total refund amount.

Example: If a product is refunded and the payment processor charged a non-refundable transaction fee (e.g., 3-5%), the refunded amount will be the total purchase amount minus this processing fee.

Customers acknowledge and accept this before completing their purchase.

Pro Mind Hub reserves the right to update this Refund Policy without prior notice. The latest version will be available on our website, and continued use of our services implies acceptance of any modifications. Updates will be posted on our website, and continued use of our services constitutes acceptance of any changes.

By making a purchase through Pro Mind Hub, you acknowledge and agree to the terms of this Refund Policy.

All customers are advised to review product details and refund terms carefully before completing any transaction.

For any questions or concerns, please contact us!